This section has two common challenges — here's exactly what to do in each case:

If no individual holds 25% or more of the company: Nubank applies the Executive Control Rule. When the share capital is highly diluted and no individual reaches the minimum threshold, our AML team requires that you declare the person who exercises the highest executive control — typically the CEO, President or Managing Director.

Fill in the UBO tab with:
• Full legal name of that person
• Exact date of birth
• Their position (CEO, President, etc.)

You do not need to list shareholders who hold less than 25%. This is a mandatory AML regulatory requirement — all information is treated with strict confidentiality.

If you can't share Tax ID or date of birth due to privacy restrictions: reply to the onboarding email explaining which specific fields cannot be filled and why. Do not leave the questionnaire blank.

⚠️ Required attachments — the questionnaire will be sent back without these:
• Articles of Incorporation
• Tax Certificate or W8-BEN-E form

Questions aboutyour qualification?

Questions about
your qualification?